A lodge · West Coast Sabah
Guests answered in 8 seconds around the clock — 99.4% of overnight inquiries within five minutes — with the team stepping in whenever it matters.
Measured over 90 days · six guest languages on one number
Operations
Every conversation, every branch, one system.
For teams and multi-branch groups: a shared inbox, a CRM built automatically from conversations, search by meaning, lead scores and summaries, roles and takeover routing, monthly reports and the integrations your front desk already runs on.
2,881
contacts, 12k messages, six languages on one number
80%
of messages automated, even with the team stepping in 1,000+ times
Monthly
reports on every conversation, booking and hand-off
One lodge · August 2026
Inbox, CRM and intelligence
Contact profiles, summaries and lead scores build themselves from the conversation. Search by meaning across every chat, in any language.
Team and branches
Multiple numbers, roles, takeover routing and admin alerts — the right person sees the right chat, and nothing falls between branches.
Reports and integrations
Monthly and live reporting on conversations, bookings and hand-offs; property-management and booking integrations where you already keep the truth.
“Can we keep our processes?”
Yes — custom journeys, custom prompts and a guided onboarding fit Wharm to how you already work, not the other way round.
Blaze — talk to us
Measured, not promised
Talk to us. We'll map it to your front desk.
A short call to look at your numbers, branches and systems, and a plan for the first 30 days.
Talk to us on WhatsApp