A beauty studio · Kota Kinabalu
94% of customer messages answered by Wharm, and RM42,900 of appointments booked in chat in the first two months of Bookings & Payments.
Measured Jun–Aug 2026 · internal and test traffic excluded
Bookings & Payments
From “ada slot?” to paid and confirmed — without picking up the phone.
Wharm checks your real availability, takes the booking inside the conversation, sends a secure payment link, and confirms the moment the deposit lands.
RM42.9k
booked in chat in two months
9 s
median reply time
1 in 3
inquiries arrive after hours
One beauty studio · August 2026
Checks real availability, not a guess
Wharm reads your live calendar or booking system before it offers a slot, so what it promises is what you have.
Takes the deposit
A secure hosted checkout link goes into the chat; when the payment lands, the booking confirms itself and the customer hears back in the same thread.
Reschedules and reminders, same thread
“Boleh tukar ke Jumaat?” is handled where it was asked. Reminders go out before the appointment so fewer slots are wasted.
“What if they ask for a slot I don't have?”
Wharm offers the next available times, and if the customer needs something unusual it hands the chat to you with the context already in place.
Included in Ignite
Measured, not promised
Message the demo. Book something.
Try a booking end to end on the demo number — pick a slot, get the payment link, see the confirmation.
Message the demo on WhatsApp